Shipping policy
We understand how valuable your vinyl records are to your collection, which is why we treat every order with the utmost care and attention. Each item is professionally packed using specialized vinyl mailers, protective outer sleeves, and sturdy padding to prevent bending, scratches, or damage during transit. We ensure your records arrive safely so you can enjoy them as soon as possible.
Shipping Rates & Delivery Times
- For orders under £50: A flat shipping fee of £9.50 will be applied. Estimated delivery time is 2–17 working days.
- For orders totalling £50 or more: Free standard shipping is automatically applied. Estimated delivery time is 3–25 working days.
Please note that all delivery times are estimates and begin once your order has been processed and dispatched. Delays may occasionally occur due to high-volume periods, adverse weather conditions, postal service disruptions, or other circumstances beyond our control.
Order Processing
Orders are processed and packed within 1–3 business days, excluding weekends and public holidays. Once your package has been shipped, you will receive a confirmation with relevant shipping details to track your delivery.
International Shipping
Our shipping rates and terms apply to most international destinations. Please be aware that customs duties, import taxes, or additional fees imposed by the destination country are the responsibility of the buyer and are not included in our shipping charges.
If your order arrives damaged or you experience any issues with your delivery, please contact us immediately. We will investigate and resolve the matter as quickly as possible to ensure your satisfaction.